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Technical Support

Customers and sponsors are welcome to contact us at [email protected] for technical support and assistance with enabling sponsor features.

File Samples

Image and video file samples for testing can be sent to [email protected]. This ensures they don't get lost in the flood of other emails we receive every day.

The subject should contain the file extensions as well as the GitHub issue number or any other reference that can be helpful. Also let us know if we have permission to upload your sample files to dl.photoprism.app/samples so that they can be used by our automated test suite and other developers.

General Inquiries

Feel free to contact us at [email protected] if you have general questions, want to support our work, or just want to say hello.

Learn more about our security policy.

Responsible for editorial content according to § 5 TMG / § 55 RStV:

Michael Mayer
Zimmermannstr. 37
12163 Berlin
Germany

PhotoPrism® Trademark

Our trademark and brand guidelines, which may be updated from time to time, describe how our Brand Assets may be used. It is important to us that any permitted use of our Brand Assets is fair and meets the highest standards. To ensure this, we reserve the right to object to any use or misuse in any jurisdiction worldwide.

Privacy Policy

If you’re just browsing the website, GitHub collects the same basic information that most websites collect. They use common internet technologies, such as cookies and web server logs. They collect this basic information from everybody, whether they have an account or not.

The information they collect about all visitors includes:

  • the visitor’s browser type
  • language preference
  • referring site
  • the date and time of each visitor request

They also collect potentially personally-identifying information like Internet Protocol (IP) addresses.

See Privacy Statement and DMCA Takedown Policy.